PRODUCT CARECotton & Linen textiles
Cold gentle machine wash with similar colours or hand wash. Please do not rub, soak or bleach. Please do not dry clean; dry in shade. Iron on reverse. 100% cotton bedding can be tumble dried on normal setting.Hand Tufted Bathmats
Cold gentle machine wash. Wash dark colours separately. Tumble dry on low setting. Note: Shedding may occur during initial washing. We recommend washing separately before use.Towels
Warm machine wash with like colours. Wash before first use. Line dry in the shade or tumble dry low. Do not bleach.
ORDERSI'm having trouble placing an order, what can I do?
If you are having trouble placing an order, we are here to help. Please email us at email@example.com and we will assist with your order as soon as possible.The product I am after is currently out of stock. When will you be restocking?
The best way to let our team know you would like an item to be restocked is to visit the product page and click on the ‘notify me when available’ button. We will email you once the item is back in stock.Can I change something on my order?
If you have placed an order but have made a mistake or would like to change your order, please email firstname.lastname@example.org as quickly as possible. We can always accommodate changes if your order has not left our studio. However, if your order has already been shipped, you will need to complete the returns process.I haven't received an order confirmation. What do I do?
Please double-check your order confirmation has not found its way to your junk mail! If you have placed an order but haven’t received any confirmation please contact us at email@example.com and we will follow up and provide you with an order confirmation.What if I ordered multiple items but one is a pre-order / made to order?
If you have ordered multiple items but one or more items are pre order / made to order we will hold and ship all together. If you would like an item to be shipped separately, please add a note when you checkout or contact us at firstname.lastname@example.org.
Our studio is located at 18-20 Michael Street, Brunswick VIC 3056. The studio is not open to the general public, but we offer a click and collect service and private appointments. Please email us at email@example.com to arrange a time to come in.
Where can I find my nearest Mosey Me stockist?
To find your closest stockist, please email firstname.lastname@example.org with your suburb, postcode and any information about the Mosey Me products you would like to purchase, our team will point you in the right direction!How do I become a Mosey Me stockist?
If you love our products and would like to stock them in your store, please contact email@example.com and let us know your location and the details of your business.
MEDIA & STYLING ENQUIRIES
Media enquiries including hi-res images requests can be directed to firstname.lastname@example.org.
If you are contacting us regarding a photoshoot or stylist loan, please provide us with details about the shoot including location, postal address and a list of the items you would like to loan for our consideration.
For stylists, we offer a discount on RRP on Mosey Me branded products for trade orders $500 and over. To access trade pricing please send your business information including billing and delivery addresses along with your order request to email@example.com and we will be happy to assist.